IP PBX Systems

IP PBX Systems — Sales, Installation & Maintenance

IP PBX Systems

Viobex delivers end-to-end IP PBX solutions—sizing, hardware/software supply, deployment, and ongoing support. We design scalable voice platforms with SIP trunks, secure remote extensions, call queues/IVR, analytics, and CRM integrations to modernize business communications.

Plan. Deploy. Operate—With Guaranteed Uptime.

From greenfield setups to legacy PBX migrations, we handle site surveys, LAN/WAN readiness, number-porting, device auto-provisioning, and user training. Post-go-live, we provide monitoring, backups, firmware updates, and SLAs so your phones just work.

Who Our IP PBX Service Is For
  • Growing SMEs consolidating branch and remote communications
  • Call centers needing queues, wallboards, and call recording
  • Enterprises migrating from TDM/analog to SIP
  • Hybrid/remote teams using softphones & WebRTC
  • Organizations that require 24/7 support and compliance logging
Our IP PBX Services & Capabilities
Design & Sizing
Workload assessment, trunk/extension planning, HA topology.
Sales & Supply
IP phones, gateways, SBCs, headsets, and software licensing.
Installation
Site prep, VLAN/QoS, SIP trunks, number porting, go-live support.
Auto-Provisioning
Zero-touch setup for IP phones with templates and policies.
IVR & Routing
Time conditions, skills-based ACD, ring groups, and failover rules.
Recording & QA
Selective/always-on recording, retention, and audit trails.
UC & WebRTC
Softphones, video meetings, chat, presence, voicemail-to-email.
Security
TLS/SRTP, SBCs, fail2ban, strong auth, and role-based access.
Analytics
Live wallboards, SLAs, queue stats, and cost/usage reports.
Integrations
CRM/Helpdesk CTI, click-to-call, screen-pops, and webhooks.
Maintenance
Monitoring, backups, patches, firmware, and on-call response.
HA & DR
Active/standby, geo-redundancy, PSTN/SIP failover, power protection.

We deliver IT solutions that power your success

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Case studies

Proud projects make us excel

Rails ERP
Rails ERP
Software Development
Inventory, finance, CRM, procurement, manufacturing, Sales, reporting- all tailored for SMEs and Startups.
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Demerch
Demerch
E-Commerce
A multi-vendor e-commerce website with a mobile app for true Sellers and Buyers without scammers.
Case Study Details
Squaregigs
Squargigs
MOOC
A freelancer marketplace that connect Skills and Jobs. Post projects or bid for projects
Case Study Details
Rails Hospital Management Software
Rails HMS
Custom Software Development
The prospects for a company operating in this new market are varied and exciting. The potential …
Case Study Details
10
Happy clients
15
Finished projects
10
Skilled Experts
40
Years Combined Experience

Viobex builds secure, scalable software and infrastructure for African businesses. From payments and agency banking to ERP, IoT, and AI, we design, deploy, and manage solutions that help teams operate faster and grow with confidence.

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