IP PBX Systems — Sales, Installation & Maintenance
Viobex delivers end-to-end IP PBX solutions—sizing, hardware/software supply, deployment, and ongoing support. We design scalable voice platforms with SIP trunks, secure remote extensions, call queues/IVR, analytics, and CRM integrations to modernize business communications.
Plan. Deploy. Operate—With Guaranteed Uptime.
From greenfield setups to legacy PBX migrations, we handle site surveys, LAN/WAN readiness, number-porting, device auto-provisioning, and user training. Post-go-live, we provide monitoring, backups, firmware updates, and SLAs so your phones just work.
Who Our IP PBX Service Is For
- Growing SMEs consolidating branch and remote communications
- Call centers needing queues, wallboards, and call recording
- Enterprises migrating from TDM/analog to SIP
- Hybrid/remote teams using softphones & WebRTC
- Organizations that require 24/7 support and compliance logging
Our IP PBX Services & Capabilities
Design & Sizing
Workload assessment, trunk/extension planning, HA topology.
Sales & Supply
IP phones, gateways, SBCs, headsets, and software licensing.
Installation
Site prep, VLAN/QoS, SIP trunks, number porting, go-live support.
Auto-Provisioning
Zero-touch setup for IP phones with templates and policies.
IVR & Routing
Time conditions, skills-based ACD, ring groups, and failover rules.
Recording & QA
Selective/always-on recording, retention, and audit trails.
UC & WebRTC
Softphones, video meetings, chat, presence, voicemail-to-email.
Security
TLS/SRTP, SBCs, fail2ban, strong auth, and role-based access.
Analytics
Live wallboards, SLAs, queue stats, and cost/usage reports.
Integrations
CRM/Helpdesk CTI, click-to-call, screen-pops, and webhooks.
Maintenance
Monitoring, backups, patches, firmware, and on-call response.
HA & DR
Active/standby, geo-redundancy, PSTN/SIP failover, power protection.