ERP & CRM Customization

ERP & CRM Customization

ERP & CRM Customization Services

Viobex tailors ERP & CRM platforms to your processes—workflows, data models, integrations, and reporting—so teams move faster with a single source of truth. We customize leading systems including SAP S/4HANA, Microsoft Dynamics 365, Oracle NetSuite, Odoo, Sage, and CRMs like Salesforce, Zoho CRM, and HubSpot.

Fit the Software to Your Business—Not the Other Way Around.

From discovery and gap analysis to extensions and integrations, we deliver secure, upgrade-safe customizations with clear documentation and SLAs. Expect measurable outcomes: better adoption, cleaner data, faster cycles, and executive-ready analytics.

Who Our ERP/CRM Services Are For
  • SMEs digitizing finance, sales, and operations
  • Enterprises consolidating multi-branch or multi-country ops
  • Sales & service orgs needing custom CRM workflows
  • Firms integrating ERP/CRM with e-commerce and POS
  • Leaders demanding auditability, security, and BI
Our ERP & CRM Customization Capabilities
Discovery & GAP
Process mapping, fit–gap, and change-impact assessments.
Data Model
Custom objects, fields, validations, and master-data governance.
Workflows
Approvals, escalations, SLAs, RPA jobs, and scheduled actions.
UI & Forms
Role-based layouts, dynamic forms, and mobile-ready pages.
Integrations
APIs, iPaaS, webhooks: e-commerce, POS, banks, KYC, payroll.
Reports & BI
KPIs, custom reports, data warehouse feeds, and exports.
Core Modules
Finance, inventory, MRP, projects, CRM pipelines & service.
Extensions
Low-code & custom apps engineered to be upgrade-safe.
Security & Audit
RBAC/ABAC, field-level security, logs, and compliance packs.
Data Migration
ETL, de-duplication, validation rules, and golden-record strategy.
Adoption & Training
Role-based training, SOPs, playbooks, and admin enablement.
Support & SLAs
Admin-as-a-service, upgrades, monitoring & continuous improvement.

We deliver IT solutions that power your success

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Case studies

Proud projects make us excel

Rails ERP
Rails ERP
Software Development
Inventory, finance, CRM, procurement, manufacturing, Sales, reporting- all tailored for SMEs and Startups.
Case Study Details
Demerch
Demerch
E-Commerce
A multi-vendor e-commerce website with a mobile app for true Sellers and Buyers without scammers.
Case Study Details
Squaregigs
Squargigs
MOOC
A freelancer marketplace that connect Skills and Jobs. Post projects or bid for projects
Case Study Details
Rails Hospital Management Software
Rails HMS
Custom Software Development
The prospects for a company operating in this new market are varied and exciting. The potential …
Case Study Details
10
Happy clients
15
Finished projects
10
Skilled Experts
40
Years Combined Experience

Viobex builds secure, scalable software and infrastructure for African businesses. From payments and agency banking to ERP, IoT, and AI, we design, deploy, and manage solutions that help teams operate faster and grow with confidence.

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